Help
Quick answers for buying tickets, finding your ticket, refunds, and listing your own event.
Buying tickets
Find an event, choose your ticket type and quantity, and pay securely with card through Paystack. You can buy from anywhere in the world. Once payment succeeds you go straight to your order page.
Finding your ticket
Your ticket and its QR code appear on your order page right after payment, and a copy is emailed to you. At the event, staff scan the QR code at the door to admit you. If you can’t find the email, check your spam folder, then contact us with your order reference.
Refunds
Refunds are approved by the Eventrivo Owner and returned to your original payment method through Paystack. Free (₦0) tickets aren’t refundable. Full details are on our Refund Policy page.
Selling tickets to your event
You don’t need an account to start — submit your event and our team reviews every listing, usually within two working days. See the Organiser Terms for fees and payouts.
Still need help?
Email us at Enquiry@loginnwebservice.com with your order reference and we’ll help as quickly as we can.
Eventrivo is a product of Loginn Web Services (RC 7160614), Port Harcourt, Rivers State, Nigeria.